Welcome to Lead RescueAI LLC's Privacy Policy. Your privacy is critically important to us. This policy outlines how Lead RescueAI LLC ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website (the "Site") and use our services (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Personal Data: Name, email address, phone number, company name, billing information (if applicable for paid services), and other similar contact data.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Data from Services: Information related to your use of our AI chatbot and lead management services, including interaction logs, lead data you input, and performance metrics.
2. How We Use Your Information
We use personal information collected via our Site and Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To provide, operate, and maintain our Site and Services.
- To improve, personalize, and expand our Site and Services.
- To understand and analyze how you use our Site and Services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where permitted by law and with your consent where required).
- To process your transactions and manage your orders.
- To send you text messages and push notifications (if you opt-in and in compliance with applicable laws like TCPA).
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3. Sharing Your Information
We do not sell your personal information. We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These third parties are obligated to protect your data and are restricted from using it for any other purpose.
We may also share your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Your Privacy Rights
Depending on your location and applicable law (e.g., GDPR for EEA residents, CCPA/CPRA for California residents), you may have certain rights regarding your personal information. These rights may include:
- The right to request access to and obtain a copy of your personal information.
- The right to request correction of inaccurate personal information or completion of incomplete personal information.
- The right to request erasure of your personal information under certain conditions.
- The right to restrict or object to the processing of your personal information under certain conditions.
- The right to data portability (if applicable).
- The right to withdraw consent at any time (if processing is based on consent).
- The right to opt-out of the sale or sharing of personal information (as applicable under laws like CCPA/CPRA).
- The right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
7. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law, such as 16 in the EEA/UK under GDPR). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information. If you believe we might have any information from or about a child, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, you may contact us at:
Lead RescueAI LLC
Email: leadrescueai@gmail.com
Phone: +1 (914) 291-7911